At 1inch we try to make sure a user is able to receive prompt and quality support at any time and on any official channel. However, we prioritise channels according to their reach, popularity and convenience for users.
With that in mind, we suggest to follow the order if in need of support:
Live Chat right on the home page of https://app.1inch.io/ (the right down corner);
Discord server the support group ;
Make sure you follow us on Twitter and subscribe on YouTube.