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VPN troubleshooting

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Written by Anastasiia Pustovoitova
Updated this week

Overview

If you're experiencing issues accessing the 1inch dApp while using a VPN, this guide will help you understand the cause and what actions you can take. 1inch utilizes advanced geofencing and VPN detection technologies to comply with international regulations and protect users from potential security threats.

Why 1inch blocks VPN

1inch restricts VPN usage for three primary reasons:

  • Regulatory compliance
    Due to international sanctions, 1inch is legally prohibited from offering its services in certain jurisdictions. VPNs can obscure your actual location, potentially violating these restrictions.

  • Preventing circumvention of geoblocking
    VPNs are often used to bypass regional restrictions. Allowing this would undermine 1inch’s compliance obligations.

  • Enhancing platform security
    VPNs can mask malicious activity such as bot traffic, fraud, or abuse. Blocking them helps preserve a secure and trustworthy environment for all users.

What to expect if you're using a VPN

If 1inch detects that you're connected via a VPN, you may encounter the following issues:

  • The dApp may not load or function properly

  • Swapping and other transaction features may be unavailable

  • Access to the interface may be automatically restricted

These are not technical errors—they are intentional limitations based on your network configuration.

What you can do

To restore full access to the dApp:

  1. Disable your VPN connection and reload the 1inch dApp.

  2. Ensure you're not in a restricted country. Refer to our official list of prohibited jurisdictions.

While 1inch acknowledges the importance of VPNs for privacy-conscious users, regulatory adherence and platform security take priority.

Learn more

For detailed compliance information, refer to the following resources:

Questions, comments, concerns?

Feel free to reach out to us in the live support chat!

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